what is mediation

What is Mediation?

Mediation is an informal process where an impartial third-party, the mediator, helps two or more parties reach a mutually satisfactory solution to their issue. The mediator guides the parties toward a mutually agreeable settlement by helping them clarify their underlying issues, interests and concerns, and encourages compromise and trade-offs based on the relative importance of each item to each party.

Mediation is forward-looking; the goal is for all parties to work out a solution they can live with and trust. It focuses on solving problems, not uncovering the truth or imposing legal rules.

A Niagara Mediator will not impose a resolution upon the parties since we are not able to make legally binding decisions. Any settlement reached, if in fact one is reached, is simply an agreement signed by the parties just like any other contract. In the event that one party breaches the contract, civil remedies in court are available to the aggrieved party.

At Niagara Mediation, we pride ourselves in providing a timely service for our customers. Your problems become our problems and we don’t tolerate unnecessary stressors to drag on. In many cases, we can resolve the dispute within one month of your first call or email.

Another significant advantage is the cost savings to each party. Usually, the mediation process will save thousands of dollars on legal fees and other costs associated with a formal legal process. We are also proud to offer evening and weekend consultations and will come to your home or office to ensure you will not have to take time off work.

To learn more about the Mediation process, please check this post.

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